Responsibilities:
- Provide one-on-one coaching, training, and job placement services with a focus on innate strengths of the client.
- Build and maintain positive relationships with clients while guiding them to select and design appropriate education and skill building opportunities.
- Facilitate the development of employment plans and training in their chosen career pathway.
- Teach clients how to navigate milestones in the job application process, from building their resume to writing cover letters and practicing interview skills.
- Maintain client roster of 75+ clients per year with monthly in-person check-ins.
- Assess participants’ readiness for placement, including identifying and mitigating barriers, to facilitate their transition into full- or part-time employment and match them with appropriate roles.
- Ensure the retention and continued success of client placements by maintaining regular contact for a minimum of two years’ post-placement.
- Coordinate career development workshops and trainings and measure completion.
- Collaborate closely with the staff to ensure that metrics are being met and goals are in line with organizational priorities.
- Maintain complete, accurate and timely data collection of service outcomes using CRM and standard program forms in accordance with grant guidelines, including:
- Client engagement via phone calls, emails, in-person coaching, etc.
- Job readiness assessment results
- Client outcomes (e.g. employment and education)
- And other metrics
- Performing other duties as assigned.
Skills & Qualifications:
- Bilingual in French, Amharic, or Spanish preferred
- Proven track record of nurturing and growing relationships with internal and external stakeholders.
- Exceptional written and oral communication skills
- Highly organized with great attention to detail
- Ability to work independently and be self-motivated
Requirements:
- Combination of 5 years’ education and experience in the areas of case management, career coaching and/or experience as an employment specialist.
- Demonstrated support of those in underserved communities and those experiencing housing insecurity
- Knowledge of CRM software and proficiency at managing sensitive data
- Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
- Knowledge of coaching methodologies and techniques.
- Certification in career coaching or related industry credentialing i.e. GCDF, CWDP, CCSP
- Bachelor’s degree strongly preferred
- Familiarity with Montgomery County, Maryland social services and employment law is a plus
Compensation and Benefits:
- Salary range of $50,000-$60,000
- Paid holidays, sick leave, and personal leave
- Flexible schedule with emphasis on work-life balance
- Access to highly customized coaching and professional development support
- Monthly contribution to medical insurance, transportation and cell phone expenses
How to Apply:
Please submit a cover letter and resume that shares why you want to join our team that highlights your
career coaching and/or employment specialist experience and your experience working with the
underserved and homeless population.