The VITA program provides FREE tax preparation services for low to moderate income county residents. The Community Action Agency’s Volunteer Income Tax Assistance (VITA) program is using a virtual tax preparation model during the COVID-19 emergency. Virtual VITA allows residents to use an online platform to securely upload their tax documents and have their taxes prepared for free by a certified tax preparer. No in-person contact is required, allowing for the health and safety of staff and community members to be maintained.